Privacy policy

We safeguard tenant and end-user data with strict multi-layer controls.

What we collect

  • Tenant metadata, routing rules, OTP templates, and audit trails stored in encrypted databases.
  • Delivery telemetry, provider response codes, and webhook headers required for troubleshooting.

How we protect

  • Encryption in transit (TLS 1.3) and at rest via AWS KMS customer-managed keys.
  • Role-based access enforced through OIDC groups with quarterly entitlement reviews.

Your controls

  • Configurable retention windows per tenant and jurisdiction.
  • Self-service exports for audits plus support for subject access and erasure requests.